Shipping Policy

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

1. Delivery Location

Items offered on our website are only available for delivery/shipping to addresses in the United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman. We also accept orders from international customers through email only.
Any request for shipments outside of the United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman should be sent to

2. Delivery Time

Estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 1-2 business days of the date of your order. “Business day” means Sunday through Thursday, except holidays. Please note that we do not ship on Friday.

The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may be delivered in separate shipments.

3. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost to ship, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales tax (VAT) on shipping is charged according to the province or territory to which the item is shipped.

4. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately through our email address or at +34 934 965 721.


If you have any questions about the delivery and shipment of your order, please contact us through our email address or at +34 934 965 721.